Zenora Spa (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our spa, use our services, or interact with us through our website and other channels.

1. Information We Collect

Personal Information: When you book an appointment, purchase products, or communicate with us, we may collect personal information such as:

• Name
• Contact details (phone number, email address)
• Payment information
• Health and wellness information relevant to our services
• Appointment history

Usage Data: We may collect information about how you use our website and services, including your IP address, browser type, pages visited, and the time and date of your visit.

Cookies and Tracking Technologies: Our website may use cookies and similar technologies to enhance your experience, analyze site traffic, and remember your preferences.

2. How We Use Your Information

We use your personal information to:

• Provide and manage our spa services and appointments
• Process transactions and handle payments
• Communicate with you about your appointments, services, and promotions
• Improve our services and website functionality
• Send you marketing communications (with your consent)
• Comply with legal and regulatory requirements

3. How We Share Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

• Service Providers: Third-party vendors who assist us in operating our business, such as payment processors and marketing services.
• Legal Requirements: Authorities, regulatory bodies, or law enforcement if required by law or to protect our rights and safety.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

4. Security of Your Information

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

5. Your Rights and Choices

You have the right to:

• Access and update your personal information.
• Request deletion of your personal data, subject to certain exceptions.
• Opt-out of marketing communications at any time.
• Withdraw consent where processing is based on consent.

To exercise these rights, please contact us using the information provided below.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the updated policy will be effective from the date of publication. We encourage you to review this policy periodically.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us