Term & Condition

Welcome to Zenora Spa! 

By accessing or using our services, website, or any associated platforms, you agree to the following Terms and Conditions. Please read these terms carefully.

1. Acceptance of Terms

By using our services or website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services or website.

2. Services

Zenora Spa offers a range of wellness and spa services including but not limited to massages, facials, and body treatments. Service details, descriptions, and pricing are available on our website or by contacting our spa directly.

3. Appointments and Reservations

• Booking: Appointments can be made through our website, by phone, or in person. We recommend booking in advance to ensure availability.
• Cancellation Policy: We require at least [24/48] hours’ notice for cancellations or rescheduling. Late cancellations or no-shows may incur a fee of [specify amount or percentage].
• Arrival: Please arrive at least [10/15] minutes before your scheduled appointment to complete any necessary forms and to ensure you receive the full duration of your service.

4. Payment

• Charges: Payment is due at the time of service unless otherwise agreed. We accept [list payment methods, e.g., credit/debit cards, cash].
• Refunds: Refunds for services rendered are generally not provided. However, if you are dissatisfied with a service, please contact us within [specify time, e.g., 24 hours] to discuss potential resolutions.

5. Health and Safety

• Medical Conditions: Please inform us of any medical conditions, allergies, or other health concerns prior to your appointment. This information helps us provide a safe and effective treatment.
• COVID-19 and Other Health Measures: We adhere to health and safety guidelines to protect our clients and staff. If you are experiencing symptoms of illness, please reschedule your appointment.

6. Website Use

• Intellectual Property: All content on our website, including text, images, and logos, is the property of Zenora Spa and is protected by copyright and other intellectual property laws.
• User Conduct: You agree not to use our website for any unlawful or prohibited purposes. This includes, but is not limited to, posting offensive content, engaging in fraud, or attempting to interfere with the functioning of the website.

7. Limitation of Liability

To the fullest extent permitted by law, Zenora Spa is not liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our services or website. Our liability for direct damages is limited to the amount paid for the service that gave rise to the claim.

8. Privacy

Your use of our services and website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. Please review our Privacy Policy [link to Privacy Policy] for more details.

9. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted on our website, and your continued use of our services or website constitutes your acceptance of the updated terms.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of [Your State/Country]. Any disputes arising from these terms or your use of our services or website shall be resolved in the courts of [Your State/Country].

11. Contact Us

If you have any questions about these Terms and Conditions, please contact us